What is Proxy Access?
Proxy access allows parents and legal guardians to view the medical records of a family member or person under their care, and communicate with the patient's physician's office on their behalf. If you have proxy access to an Atrius Health patient, you can use MyHealth Online to view portions of that patient's medical records and communicate with their physician's office.
Proxy access is granted once an authorization form has been completed and processed by the site where the patient receives care. Proxy access can be terminated by Atrius Health at any time.
You can access the accounts you have been given proxy access to by logging into your own MyHealth account (even if you are not an Atrius Health patient).
Types of Proxy Access We Offer
Pediatric Proxy (age 12 and under)
Pediatric proxy access for MyHealth Online allows a parent or guardian to securely communicate on behalf of an Atrius Health pediatric patient who is under the age of 13, and access components of their medical record. Access is obtained by completing the Pediatric Proxy Authorization Form, or the account may be created directly during an office visit for your child. Access is automatically transitioned to Adolescent Proxy Access when your child turns 13 years old.
Pediatric Proxy Terms and Conditions
How do I obtain Pediatric Proxy access for MyHealth Online?
Adolescent Proxy Access (13-17 years old)
Adolescent proxy access for MyHealth Online allows the parent or legal guardian to view a limited portion of the adolescent's medical record, and communicate with the physician's office. This is to protect an adolescent's right to privacy. Parents will maintain existing proxy access to patients turning 13 years old, but the view of information will be limited to adolescent proxy access. Proxy access for a new adolescent patient (not previously a pediatric proxy) is obtained by completing the Adolescent Proxy Authorization Form with both adolescent and adult in person in the office.
Adolescent proxy access ends when the adolescent turns 18 years old or when the parent/legal guardian makes a written or online request to terminate access. An emancipated minor may request that proxy access be terminated.
Adolescent Proxy Terms and Conditions
How to obtain Adolescent Proxy for MyHealth Online
Completed forms may be submitted with both the adolescent and adult in the office.
Adolescent Proxy access will enable parents/legal guardians limited access, including:
Adult Proxy (18 years old and over)
Adult proxy access for MyHealth Online allows you to securely communicate on behalf of an Atrius Health patient who is 18 years of age or older, and view components of their medical record. In order to obtain access, both the patient and proxy must complete and sign the Adult Proxy Authorization Form. The proxy's access is terminated when the patient makes a written or online request to terminate access, an expiration date specified by the patient is reached, or the patient revokes access from within their MyHealth Online account.
Adult Proxy Terms and Conditions
How do I obtain Adult Proxy access for MyHealth Online?
Where to send the completed proxy form:
Please send the completed authorization form to the administrative office of the primary care site where the patient receives care. Alternatively, the forms can be physically taken to the appropriate site were the patient receives care.
I am not a patient of Atrius Health; can I obtain proxy access?
Yes. Complete the appropriate proxy access form and check off the box which states that you are not an Atrius Health patient. The form may be mailed or physically brought to the site were the patient receives care. You will receive instructions on how to set your own MyHealth account; always sign into your own account to access your proxies.
You cannot use the MyHealth Online application to apply for an account.
How to access a proxy account:
Please contact us with any questions.