Back

Contact Us

Please contact us with any non-medical questions you may have concerning MyHealth Online using the form below.

Do not include any sensitive or medical information.
This message is sent to the MyHealth Technical Support Team, not medical providers.
If your message relates to your health or medical record, please log into your MyHealth Online account and send
your message using the "Get Medical Advice" option in the Messaging menu.

Please complete and send your message within 20 minutes.

If your account has been locked/disabled after 5 incorrect login attempts, you can unlock your own account now, or complete the form below. Have you forgotten your password or your MyHealth Online ID (username)?
Please see our Frequently Asked Questions for answers to common questions, such as proxy access.

For questions related to billing or statements, please log into your MyHealth Online account and "Contact Billing Support" or call the Patient Billing Call Center at 800-898-7980, Monday-Friday 8:30AM-4:30PM.

Your Full Name:
Your E-Mail Address:
Your Date of Birth:	(mm/dd/yyyy)
Atrius Practice:
Subject:	For faster service, please log into your MyHealth Online account and "Contact Billing Support" or call the Patient Billing Call Center at 800-898-7980, Monday-Friday 8:30AM-4:30PM. Have you reviewed our proxy information? Have you reviewed our Pre-authorize health information sharing information?
Comment or Question:	Please do not include sensitive or medical information, such as your MyHealth Online ID or password. All fields are required.

For more information, you may contact the following:
MyHealth Online Technical Support	617-559-8057
Billing/Statement Inquiries	800-898-7980
Medical Records	781-292-7700
Patient Registration	800-249-1767