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MyHealth Online - Contact Us

Contact Us

Please feel free to contact us with any questions you may have concerning MyHealth Online.

   Do not include any sensitive information.
This message is sent to the MyHealth Technical Support Team, not medical providers.
If your message relates to your medical record, please log into your account and send
your message through the Message Center.


   Please complete and send your message within 20 minutes.
After 20 minutes this page will time out, and you will have to begin your message again.

If your account has been locked/disabled after 5 incorrect login attempts, please submit an unlock request.
If you have forgotten your MyHeath Online ID (username), please recover it here.
Please see our Frequently Asked Questions for answers to common questions, such as proxy access.

For questions related to Atrius Health billing or statements, please contact the Patient Billing Call Center at 800-898-7980, Monday-Friday 8:30AM-4:30PM.

For questions about a South Shore Medical Center bill, please contact their Billing Department at 781-878-4579, Monday-Friday 9AM-5PM.


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